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Terms and Conditions of Sale /

Product returns are not permitted in the The names and logos appearing in our
following circumstances: discontinued catalogues and websites are registered
products, specially manufactured products, trademarks. These distinctive marks are the
technical or aesthetic evolution of the product exclusive property of DELABIE or third parties
since the date of purchase, scratched or who have granted the rights to DELABIE.
damaged products, products purchased more Any use, complete or partial reproduction, or
than one year previously, products with an imitation of these marks is prohibited without
expiry date. If sent to DELABIE, those products prior express consent of DELABIE.
outside the scope of returns will be immediately Alteration and modification of the contents
destroyed/recycled, and will not be returned to or their use for any purpose other than that
the customer. authorised, constitute an infringement of
The schedule of standard deductions is as DELABIE’s, or a third party’s, property rights.
follows: With the following limitations, DELABIE grants
- return less than 1 month: refund at invoiced you the right to download and distribute the
price content:
- return between 1 and 3 months: deduction of - where the download function exists
15% - for non-commercial purposes
- return between 3 months and 1 year: deduction - in good faith
of 30% - for maintaining the proprietary notices intact,
- return after 1 year: no refund possible. and for the publication or posting of existing
- return without prior agreement: additional content online, if such information is stated.
deduction of 5% of the value of the goods with This right should in no way be interpreted
a minimum value of €50 excl. VAT. as a trademark or copyright license for the
* DELABIE S.A.S. aforementioned content.
18, rue du Maréchal Foch PERSONAL DATA PROTECTION:
80130 Friville Escarbotin – FRANCE
In line with the General Data Protection
CLEANING - MAINTENANCE: Regulation (GDPR), DELABIE is doing everything
necessary to limit to a bare minimum the
Clean with slightly soapy water only, using a soft
cloth or sponge, rinse and dry thoroughly. Do not collection of personal data, and its conservation
and ensure its protection.
use abrasive or chlorine-based products (with a
hydrochloric acid base), or dyes. DELABIE only uses this data for its own use for
purposes of information and commercialisation
PHOTOGRAPHS AND DRAWINGS: of its products. It is not, under any circumstances,
All photos, drawings or illustrations are for given to third parties.
illustrative purposes only, without contractual The right of access, rectification, removal and
obligation, and may be subject to change opposition to the processing in addition to
without notice. the limitation and transferability of your data
We reserve the right to modify designs and is possible on request to our Data Protection
dimensions without notice and without recourse. Officer (DPO) at DELABIE via email (dpo@
This applies to all references, dimensions, delabie.fr) or recorded delivery with a photocopy
information contained in various documents, of a photo ID to the following address: DELABIE,
catalogues, installation guides, price lists and 18 rue du Maréchal Foch, 80130 Friville
websites, which can be modified or discontinued Escarbotin – FRANCE. and for training
our
services
improve
To
at any time without notice.
purposes, calls to DELABIE may be recorded.
INTELLECTUAL PROPERTY AND USE OF These recordings will not be retained, and will be
CONTENT: systematically deleted within a maximum period
The content (including but not limited to the of 48 hours.
information, text, graphics, data, images, photos, EXCLUSIVE TERRITORIES:
visuals, videos and soundtrack, and the format of In most countries throughout the world, our
all these elements and our catalogues, websites, company has entered into exclusive agreements
etc.) are protected under copyright and/or other with organisations to import and distribute our
intellectual property. The contents are the sole products. Within this framework, our clients
property of their respective editors. Any copying, cannot sell our products outside their national
reproduction, use, adaptation, alteration, borders without an express prior agreement on
modification, translation, dissemination, our part.
complete or partial, of content, whether they
belong to DELABIE or a third party which has JURISDICTION:
granted the rights to DELABIE, by any means Acceptance of an order delivered from France
whatsoever, is illegal except for the limiting settles the contract under the French law. All
rights that are granted below, and/or private disputes arising from the present contract will
copying for the exclusive use of the copier. The be settled definitively by the Court located in
content presented in our communication and the area of our domicile, even in the event of
business tools may be subject to change without multiple defendants, regardless of the delivery
notice and are provided without warranty of any location or stipulated payment. All clauses to the
kind, express or implied, and cannot give rise to contrary will be considered null by the mere fact
any right to compensation. Protected content of having dealt with our company.
may be specifically identified by the following
copyright notices: © or “All rights reserved”.
Copy forbidden without our written agreement.
DELABIE S.A.S., share capital €999,600 - RCS 615 680 089 Amiens