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Terms and Conditions of Sale /

evolution of the product since the date of purchase, PERSONAL DATA PROTECTION:
scratched or damaged products, products In line with the General Data Protection Regulation
purchased more than one year previously, (GDPR), DELABIE is doing everything necessary to
products with an expiry date. If sent to DELABIE, limit to a bare minimum the collection of personal
those products outside the scope of returns will be data, and its conservation and ensure its protection.
immediately destroyed/recycled, and will not be DELABIE only uses this data for its own use for
returned to the customer. purposes of information and commercialisation
The schedule of standard deductions is as follows: of its products. It is not, under any circumstances,
- return less than 1 month: refund at invoiced price given to third parties.
- return between 1 and 3 months: deduction of The right of access, rectification, removal and
15% opposition to the processing in addition to the
- return between 3 months and 1 year: deduction of limitation and transferability of your data is possible
30% on request to our Data Protection Officer (DPO) at
- return after 1 year: no refund possible. DELABIE via email (dpo@delabie.fr) or recorded
- return without prior agreement: additional delivery with a photocopy of a photo ID to the
deduction of 5% of the value of the goods with a following address: DELABIE, 18 rue du Maréchal
minimum value of €50 excl. VAT. Foch, 80130 Friville Escarbotin – FRANCE.
* DELABIE S.A.S. To improve our services and for training
18, rue du Maréchal Foch purposes, calls to DELABIE may be recorded.
80130 Friville Escarbotin – FRANCE These recordings will not be retained, and will be
systematically deleted within a maximum period of
CLEANING - MAINTENANCE: 48 hours.
Clean with slightly soapy water only, using a soft
cloth or sponge, rinse and dry thoroughly. Do not EXCLUSIVE TERRITORIES:
use abrasive or chlorine-based products (with a In most countries throughout the world, our
hydrochloric acid base), or dyes. company has entered into exclusive agreements
with organisations to import and distribute our
PHOTOGRAPHS AND DRAWINGS:
products. Within this framework, our clients cannot
All photos, drawings or illustrations are for sell our products outside their national borders
illustrative purposes only, without contractual without an express prior agreement on our part.
obligation, and may be subject to change without
notice. JURISDICTION:
We reserve the right to modify designs and Acceptance of an order delivered from France
dimensions without notice and without recourse. settles the contract under the French law. All
This applies to all references, dimensions, disputes arising from the present contract will
information contained in various documents, be settled definitively by the Court located in the
catalogues, installation guides, price lists and area of our domicile, even in the event of multiple
websites, which can be modified or discontinued at defendants, regardless of the delivery location or
any time without notice. stipulated payment. All clauses to the contrary will
be considered null by the mere fact of having dealt
INTELLECTUAL PROPERTY AND USE OF with our company.
CONTENT:
The content (including but not limited to the
information, text, graphics, data, images, photos,
visuals, videos and soundtrack, and the format of
all these elements and our catalogues, websites,
etc.) are protected under copyright and/or
other intellectual property. The contents are the
sole property of their respective editors. Any
copying, reproduction, use, adaptation, alteration,
modification, translation, dissemination, complete
or partial, of content, whether they belong to
DELABIE or a third party which has granted the
rights to DELABIE, by any means whatsoever,
is illegal except for the limiting rights that are
granted below, and/or private copying for the
exclusive use of the copier. The content presented
in our communication and business tools may be
subject to change without notice and are provided
without warranty of any kind, express or implied,
and cannot give rise to any right to compensation.
Protected content may be specifically identified
by the following copyright notices: © or “All rights
reserved”.
The names and logos appearing in our catalogues
and websites are registered trademarks. These
distinctive marks are the exclusive property
of DELABIE or third parties who have granted
the rights to DELABIE. Any use, complete or
partial reproduction, or imitation of these marks
is prohibited without prior express consent of
DELABIE.
Alteration and modification of the contents or their
use for any purpose other than that authorised,
constitute an infringement of DELABIE’s, or a
third party’s, property rights. With the following
limitations, DELABIE grants you the right to
download and distribute the content:
- where the download function exists
- for non-commercial purposes
- in good faith
- for maintaining the proprietary notices intact, and
for the publication or posting of existing content
online, if such information is stated. This right
should in no way be interpreted as a trademark or
copyright license for the aforementioned content.

Copy forbidden without our written agreement.
DELABIE S.A.S., share capital €999,600 - RCS 615 680 089 Amiens